Session ID: S308854Session Title: General Session: Communications and MediaSession Abstract: In today's economic environment, communications service providers and media companies need to find innovative new ways to grow the top line while improving employee productivity and making more-efficient use of capital and operating expenditures. In this session, Oracle's senior communications executive Bhaskar Gorti joins Adrian Dilworth, CIO of Vodafone Qatar, to detail some of the strategies that communications and media companies are using to flourish in the current downturn: streamlining business processes, improving the customer experience, and increasing their agility. Track: INDUSTRIES: Communications and MediaSecondary Track: Tags:
AIA; Billing; CRM; Communications; Service Delivery Platform; Service Fulfillment; oowspecificcio; ; Session Type: General SessionSession Category: Product Strategy/RoadmapDuration:75 minutesSpeaker(s)/Company: Adrian Dilworth, Vodafone Qatar; Bhaskar Gorti, Oracle ; TK Kurien, Wipro Technologies